Refund Policy

Our dairy products and sweets are fresh, perishable food items manufactured to order or in small daily batches. Because of this, we generally do not accept returns once a product has been delivered and accepted.

If you receive a product that is damaged, spoiled, or significantly different from what was ordered, please contact us within 24 hours of delivery at hello@amodhadairy.com or +91 70074 24542 with photos of the product and packaging. We will investigate and, where the issue is confirmed to be on our end, offer a replacement or refund.

Retail orders may be cancelled before dispatch by contacting our team directly. Wholesale, corporate and wedding gifting orders with custom packaging or branding cannot be cancelled once production has started, given the customised nature of the work.

Approved refunds are processed to the original payment method within 7-10 business days. For orders paid via cash or bank transfer, refunds are issued via bank transfer to the account used for payment.

Corporate and wedding gifting orders involving custom branding, printing or box design require advance approval of the final design. Once approved and production begins, these orders are non-refundable except in cases of manufacturing defect.

For refund or cancellation requests, reach out to us at hello@amodhadairy.com.